You might have heard the saying “customer service isn’t what it used to be”. Technological advances and social media allow us to put a personal spin on customer service today. When marketers and customer service professionals combine technological and take some queues from customer service, the result is a new and improved state of the art version of customer service. Here are some tips to combine the new with the old and make your customers happy over and over again. The easy fix for this is that the social media team should be empowered to make decisions and fix customer service issues without having to pass on the inquiry to another department. Social media happens in real time, so customers expect answers to their customer …

Last year we ran a blog series on Feng Shui and we are revisiting the topic with a new focus: your work desk. Feng Shui is an ancient Chinese practice in which objects in your home or office are arranged in a way to attract positive energy. When your environment is arranged in the right way for you, it allows the flow of chi, or life force, essential energy. Our previous blog posts included Feng Shui Do’s and Don’ts, Feng Shui Elements, Feng Shui Plants, Positive Effects of Feng Shui, and Feng Shui Colour Concepts. Does Feng Shui Really Work? Whether you believe in Feng Shui or not, there is something to say about a practice that has been along so long. However, now there …

Since we help companies with branding, and logos on their promotional products, we are versed in logo design. One of the most important aspects of your logo is its colours. Selecting a logo without thinking about the colours first can be a huge mistake that ends up costing your business a great deal. When designing a logo and colour for your company think about the meaning and the feelings that the colours invoke. Many industries have similar colour logos for a reason, so look to the other companies in your industry and see if similar colours will fit in with your company philosophy and appeal to your target audience. Careful deliberation will help ensure that you make the right decision for the colours and design …

Best Care You need to be expanding your name recognition along with making your clients feel that you value their continuous support of your business. This might seem like a tough chore to accomplish, but there is a simple method to actually reach both of these goals, giving away promotional products. There is a lot of research available which proves that even the least of the promotional items are genuinely appreciated by customers and increase your brand at the same time. We can be a big help in moving you along the path of meeting these twin goals. Essential Items Your clients are in constant movement every day so one of our most useful promotional products for “on the go” are our promotional Vacuum Flasks. …

Give Your Business Room You always need to keep marketing, this gives your business room to breathe and grow in order to survive. Your marketing strategy is essential, it keeps your brand fresh and moving forward in your industry. You have multiple marketing strategies for sure but one that has to be included is using promotional products. We can help you with this strategy because we are in the business of making sure you stay in business. So let us provide some qualified and knowledgeable information in order to make this your most effective marketing method. They Are All Good All of our products have a purpose, useful for almost every business but we have some favorites. We love finding the very best for you, …

Trade shows give exhibitors a great deal of power. Using the opportunity and space of your trade show booth correctly can make the difference between success and growth or failure. Included in this post is an infographic image courtesy of Pinterest. We have broken down some of the very important facts for you to show you how powerful and important trade shows can be for your brand and as a force to increase sales. Trade shows are the #1 source for buying decision makers. Expected revenue growth of an average trade show is over 5.6%. Trade show spending increases over 3% year over year. 13% of companies introduce their new products and services at trade shows. Exhibiting at trade shows is the best way to …

Social media marketing should already be a big part of your marketing plan for your trade show. If it is not, it is definitely time to start incorporating it into your regular trade show routine. Here are some infographic tips to help you prepare for social media at trade show with some tactics and ideas to be executed both before and during the trade show or exhibition event. Ideas for Trade Show Promotional Gifts Giving away branded gifts or promotional products is still an important strategy for trade show vendors. Tie in your promotional product giveaways into social media to help add to the marketing and tie everything together. The 5 main goals for your take away should be: Increase your brand. It has been …

You Have the Power Being in control of the marketing program is a constantly shifting job in any business. There are so many options available and it takes a lot of time to keep up with all of it. But there is a really simple method for increasing your brand recognition, giving away promotional products. We can make it extremely easy for you to accomplish good business growth with these products. There are Some Ideal Items There are many, many products in our inventory but we have some favorites we like to recommend to our clients. One of these is super popular, a customer favorite and we totally understand why cause they are so warm and fuzzy, they are the promotional Evandale Velour Towels. Soft …

Make Your Evaluation As you look around at the options for your business marketing plans it’s essential that you present all the choices in order to make the best decision. Naturally the best choice will be a plan which will have a big impact, be easy to accomplish and make your clients remember your business. We know the best idea for your marketing plan is to use promotional products, we know from our experience with our clients that they are the best method increasing your name and brand recognition. Take Your Pick You know we present you with an amazing array of choice promotional products, all of them effective and useful. But there are some which we love for their universal appeal and one of …

Many businesses don’t think of their online reputation until a problem arises. The key to solving a reputation management issue is by thinking about your online reputation before a problem arises. When it comes to reputation management issues, thankfully not all businesses will have a major media crisis to deal with. However, being prepared with a solid reputation management plan also means that a few negative online consumer reviews won’t end up hurting your brand. Here is a step by step plan to follow when setting up your own profiles and take charge of the online reputation for your business: Set up and fill out all of your own profiles. Setting up online profiles for your company is an easy task. You already know all …